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The secret to customer happiness — blog


Tagged with:

austin

Published Feb. 21, 2011 at 12:00 a.m.
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I recently analyzed a numbers-heavy report called the American Customer Satisfaction Index. Basically, it quantifies how happy we consumers are with various companies.Throughout the most recent report is strong evidence that cutting the price of your product or service is the best thing you can do, in regard to improving customer satisfaction.Take Austin-based Whole Foods Market Inc., for example. In the ASC index, Whole Foods’ customer satisfaction rose more than any other company studied

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Food: Casa De Luz Faces Closure In June


Tagged with:

austin, austin's

Published Feb. 8, 2011 at 4:45 p.m.
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You can call it Countdown to Casapocalypse ... A digital clock now sits in the dining room of Casa de Luz , Austin's beloved macrobiotic restaurant, marking the number of days till relocation or closure. That's because the 20-year-old Austin institution, located just off Barton Springs Road, is locked in a legal battle with the City of Austin over parking ... [ more › ] ...

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Wine: Taste And Tweet Tonight At Whole Foods And TRIO


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austin

Published Nov. 17, 2010 at 9:12 p.m.
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Image via Whole Foods Market ... Twitter Tasting Of Holiday Wines ... Wednesday, November 17 ... Whole Foods Downtown (525 N Lamar) ... Free, 6-7pm ... [info]Tonight, two downtown Austin spots will help to get you ready for the forthcoming season of holiday parties, cooking, and wine buying ... For a free , drop-in experience, head to Whole Foods Market at 6pm for a complimentary sample of six different wines from the Whole Foods 2010 Top 10 Holiday Wines list. On offer this evening: ... - De

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Austin Energy Tops Nationally for Green Sales


Tagged with:

austin, austin's, whole foods market

Published May 5, 2010 at 4:04 p.m.
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2009 was a great year for the City of Austin's green energy initiatives ... Earlier this week, Austin Energy announced that in the past year -- and for the past eight years -- Austin has led the nation in voluntary renewable energy sales (according to rankings by the National Renewable Energy Laboratory) ... Rohan8/flickr ... The key has been Austin Energy's GreenChoice® program, which lets consumers opt into having their energy needs met through a portfolio of renewable sources like wind and

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Food: Cissi's Market Shuttered On Friday


Tagged with:

austin, soco

Published May 1, 2010 at 3:47 p.m.
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Austin 360 is reporting that Cissi's Market quietly closed their doors yesterday after roughly 2 1/2 years of business on South Congress Avenue. The Cissi's concept was a combination of cafe, wine bar, wine shop, coffee shop, and specialty grocery store. It was also reported that Cissi's chef Coi Burruss will move to Town Market , a gourmet grocery on Rainey Street run by the same ownership group. As with all developing restaurant scenes, not every concept can be a success, and it appears

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Thrillist Austin Launches Today [Q&A]


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austin, dining

Published Dec. 3, 2009 at 8:17 p.m.
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How do you see Thrillist Austin differentiating itself from Do512, Launch787, Rare Magazine, and other ventures in a similar space? ... Aside from the humor, Thrillist's scope is going to be a little different than the publications you mentioned ... We won't be covering music in the same way that Do512 does, they've grown incredibly comprehensive but our readers would rather know about one awesome event than 10 mediocre ones ... Rare and Launch787 have a narrower focus as far as presenting

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Ann Kelso Salon Fires Back Over Store Lockdown


Tagged with:

austin, politics, soco

Published Oct. 29, 2009 at 11:00 p.m.
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Ann Kelso Salon and CitySpa posted a scathing press release on its front page today over the store being locked by property owners earlier this week ... The sign posted on the shop window on Monday read, "Tenant’s lease has been terminated due to tenant’s failure to pay rent. As a result, tenant’s possession of the premises is terminated." The building is owned by 78704 Partners, which consists of Rob Lippincott (owner of Guero's Taco Bar), Abe Zimmerman and Stan Biderman ... Ann Kelso

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7th Annual Film & Food Party Rolls Out the Red Carpet Tomorrow Night [Austin Film Festival]


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austin, dining

Published Oct. 20, 2009 at 11:30 p.m.
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7th Annual AFF Film & Food Party, benefitting the Young Filmmakers Program ... Wednesday, October 21st ... Driskill Hotel (604 Brazos St.) ... $85/$70 for AFF Members ... [info] [tickets]The Austin Foodie scene has truly exploded over the last couple of years, exposing our growing metropolis to so many opportunities to eat tasty food and drink delicious drinks. It is overwhelming to consider just how long it would take, and just how many pounds we would gain, in order to experience the best of

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ThunderCloud newest eatery at 360 tower


Tagged with:

austin, soco

Published Sept. 17, 2009 at 4:08 p.m.
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The 360 condominiums downtown will soon see a new tenant, Austin-based ThunderCloud Subs. That location, as well as another ThunderCloud store planned at the Shops at Soco at 3600 South Congress Ave., will open later this year ...

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Austin Restaurant Week and Dining For Life 2009 Kick Off


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austin, dining

Published Sept. 14, 2009 at 5:48 p.m.
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Austin Restaurant Week 2009 Participating Restaurants ... 1886 Cafe & Bakery ... 8212 Wine Bar & Grill at Barton Creek Resort ... Aquarelle ... Bess Bistro on Pecan ... Cru Domain ... Cru Downtown ... Daily Grill ... Driskill Grill ... Eddie V’s Edgewater Grille Arboretum ... Eddie V’s Edgewater Grille Downtown ... Fabi & Rosi ... Fleming’s Domain ... Fleming’s Downtown ... Fogo de Chao ... Fortune Chinese Seafood Restaurant ... Frank ... Green Pastures ... Hudson’s on the Bend ... III

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